9. MARKETING & COMMUNICATION COMPLIANCE
9.1 Purpose
This section outlines standards governing marketing communications to reduce regulatory risk and ensure compliance with applicable laws and platform requirements.
9.2 Email Marketing
Email communications are conducted in compliance with the CAN-SPAM Act. Marketing emails are sent only where permitted by law and include clear identification of the sender and a functioning unsubscribe mechanism. Opt-out requests are honored within a reasonable timeframe.
9.3 SMS and Text Messaging
If SMS or text messaging is used, communications will comply with the Telephone Consumer Protection Act (TCPA) and related regulations, including consent requirements and opt-outmechanisms.
9.4 Advertising and Social Media
Advertising and promotional activities are subject to platform-specific restrictions applicable to adult or intimate wellness products. The business does not guarantee that all advertising content will be approved or displayed by third-party platforms.